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                                                                                 ******Policy and Procedures – Triton Home Management*****

Welcome to Triton Home Management! We are dedicated to delivering top-notch property management services to property owners and tenants. Our policies and procedures are designed to ensure a smooth and professional property management experience. Here’s a detailed overview:

1. Rent Collection:

  • Rent Payment Due Date: Rent is due on the 1st of each month.
  • Grace Period: Rent is not considered late until after the 10th of the month.
  • Late Fees: Late fees will be assessed starting on the 11th of the month at $10 per day, for up to 10 days, not exceeding $100.
  • Late Fee Waiver: Late fees may be waived as a one-time courtesy, but further late payments will incur charges.

2. Tenant Screening:

  • Screening Criteria: Our thorough tenant screening includes credit checks, criminal background checks, employment verification, and rental history.
  • Fair Housing Compliance: We strictly adhere to all fair housing laws to ensure equal treatment of all applicants.

3. Maintenance and Repairs:

  • Maintenance Requests: Tenants can submit maintenance requests through the Rent Redi app or by contacting our maintenance hotline.
  • Service Call Charges: Service calls will be billed at $50 per call.
  • Additional Charges: Additional charges may be assessed if the call results from tenant negligence.
  • Normal Wear and Tear: In the event of normal wear and tear, 100% of maintenance charges will be covered by the property owner.

4. Lease Agreements:

  • Lease Terms: Lease agreements typically have a duration of [duration], and all parties must abide by the terms outlined in the lease.
  • Lease Renewals: We provide lease renewal options to tenants well in advance of the lease expiration date.
  • Lease Termination: Both landlords and tenants must comply with the appropriate notice period for lease termination, as specified in the lease and local laws.

5. Property Inspections:

  • Move-In Inspection: We conduct a thorough move-in inspection with tenants to document the property’s condition before occupancy.
  • Routine Inspections: Routine inspections are conducted periodically to assess the property’s condition and address maintenance needs.

6. Security Deposits:

  • Deposit Amount: Security deposits are typically [amount] of the monthly rent and are refundable, subject to the property’s condition upon move-out.
  • Deposit Return: We adhere to local laws regarding the timely return of security deposits after move-out.

7. Communication:

  • Tenant Communication: Tenants can reach us through the Rent Redi app or contact our office during business hours for non-emergency inquiries.
  • Emergency Contact: We provide a 24/7 emergency contact number for urgent matters.

8. Payment Options:

9. Evictions:

  • Eviction Process: In the event of lease violations or non-payment of rent, we follow the legal eviction process outlined by state and local laws.

Please note that these policies and procedures are subject to change based on updates in local laws, industry best practices, and company improvements. We are dedicated to maintaining open communication and ensuring the satisfaction of all our clients and tenants.

If you have any questions or require further clarification, please do not hesitate to contact us. Thank you for choosing Triton Home Management for your property management needs.

 

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